General Terms and Conditions of Sale
These terms and conditions govern the subscription to MarwaBox paid plans.
Identity of the publisher and contracting party
Registered name: MAZET.
SIREN: 795 223 783 — SIRET: 795 223 783 00031.
Registered office: 91 Route des Romains, 67200 Strasbourg, France.
Publication Director: MAZET.
Hosting provider: ChiwaHost / IONOS.
Intracommunity VAT: Not applicable (no number).
Contact: support@marwabox.com — +33 7 67 62 64 84.
1. Plans and pricing
MarwaBox offers three plans: Starter (29 €/month), Business (59 €/month), and Premium (99 €/month). Prices are indicated in euros. VAT is not applicable and no intra-community VAT number is assigned. Annual billing is available with a discount.
2. Subscription and payment
Subscription is carried out online. Payment is due upon ordering, monthly or annually depending on the chosen plan.
3. Renewal and cancellation
The subscription is tacitly renewed at each due date. The user may cancel at any time from their account; cancellation takes effect at the end of the current period. No pro-rata refunds are due.
4. Right of withdrawal
In accordance with the Consumer Code, the user has a right of withdrawal of 14 days, unless immediate execution of the service is expressly requested.
5. Complaints
Any complaint may be sent to support@marwabox.com, which undertakes to respond within a reasonable time.